Terms of service

TERMS OF SERVICE

Last updated: 27 September 2026

These Terms of Service ("Terms", "Terms of Service") govern your use of the website 3DPAL.COM.AU and your purchase of products from 3DPAL.COM.AU ("we", "us", "our", "3DPAL", or "the Store").

3DPAL.COM.AU is operated from Australia.

By accessing or using our website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase products from us.

These Terms should be read together with our Privacy Policy, Shipping Policy and Refund/Returns Policy, where applicable.

1. About Us

The Store is operated by:

Legal business name: Lawrence Merhi
Trading name: 3DPAL.COM.AU
ABN: 35490114615
Business address: 8 Paul Street Dundas NSW 2117
Email: Lawrencem1@optusnet.com.au
Phone: 0404865512

3DPAL.COM.AU is an Australian-operated online store.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • breach any applicable Australian or international law;

  • infringe the rights of another person or business;

  • interfere with the operation or security of our website;

  • attempt to gain unauthorised access to our systems or accounts;

  • introduce malicious software, viruses or other harmful material;

  • copy, reproduce, modify or distribute our website content without permission; or

  • use the website for fraudulent, misleading or abusive purposes.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.

3. Product Information

We endeavour to ensure that product descriptions, photographs, specifications, dimensions, colours, prices and other information displayed on our website are accurate and up to date.

However, minor variations may occur, including variations in:

  • colour or appearance;

  • dimensions or measurements;

  • packaging;

  • materials or finishes; and

  • photographs or images displayed on different screens.

Where a product is made, printed, manufactured, assembled or customised to order, reasonable variations may occur as part of the manufacturing process.

Nothing in this section limits any rights you may have under the Australian Consumer Law.

4. Product Availability

Products displayed on our website are subject to availability.

We may update, modify, discontinue or temporarily remove products from sale at any time.

If you place an order for a product that subsequently becomes unavailable, we will contact you and may offer an alternative product, delay fulfilment where appropriate, or provide a refund of amounts paid for the unavailable product.

5. Prices

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices may be changed at any time before an order is accepted.

Where applicable, prices will include GST.

Shipping and delivery charges will be displayed during the checkout process or otherwise communicated before you complete your purchase.

We endeavour to ensure that all prices are accurate. If we discover a genuine pricing error, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price.

Nothing in this section affects your rights under Australian law.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is not necessarily accepted merely because you have received an automated order confirmation.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

  • a product is unavailable;

  • there is an obvious pricing or listing error;

  • we reasonably suspect fraudulent or unauthorised activity;

  • payment cannot be successfully processed;

  • information supplied by the customer is materially incorrect; or

  • fulfilling the order would cause us to breach an appl